![]() Personalized: Good customer service always starts with a human touch. These factors have the biggest influence on the customer experience. There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. What are the principles of good customer service? Understanding that customer service is the cornerstone of your customer experience helps you leverage it as an opportunity to delight customers and engage them in new, exciting ways. companies lose more than $62 billion annually due to poor customer service management, and seven out of 10 consumers say they’ve spent more money to do business with a company that delivers great service. It gives customers a complete, cohesive experience that aligns with an organization’s purpose.Īccording to a variety of studies, U.S. Good customer service is a revenue generator. When 86% of customers quit doing business with a company due to a bad experience, it means that businesses must approach every support interaction as an opportunity to acquire, retain, or up-sell. For example, at Help Scout, we define customer service as the act of providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction. Organizations can also create their own definitions of customer service depending on their vaues and the type of support they want to provide. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support. What is customer service?Ĭustomer service is the act of providing support to both prospective and existing customers. It requires a serious commitment to meaningful change, a team of rockstar support professionals, and work across the entire organization. Transforming your customer service from mediocre to great won't happen overnight, though. The good news: It’s not impossible to turn things around. It doesn’t matter how great your product is: If your customer service is poor, people will complain about it, and you’ll lose customers.
0 Comments
![]() To gauge the ability of each unit, we allowed a section of lawn to grow out a bit longer than average. The sweepers shipped from online retailers, so the testing process began with assembly according to the provided manufacturer’s instructions. Emptying the hopper bag onto the ground and then scooping debris into a lawn waste bag is another option, though it’s far less convenient.įor larger properties that don’t require perfectly manicured yards or properties that have a garden along with a lawn, a riding mower that mulches the leaves and grass to fertilize the land may be the better option. You’ll also need a place to dump the debris, whether it’s beyond a tree line or near a burn pile. Before fully clearing a denser yard, there are usually frequent stops to empty the hopper, which is a sturdy bag attached to a metal frame that captures debris. But these devices fill up with grass clippings and leaves quickly, particularly in yards with dense foliage. ![]() Lawn sweepers, also known as leaf sweepers, tend to be best suited to lawns that demand a manicured appearance. Photo: Mark Wolfe Before You Buy a Lawn Sweeper
![]() D'Aniello was awarded the designation of Lone Sailor by the U.S. a Supply Officer (LTJG) aboard the USS Wasp (CVS 18) and in 2016, Mr. D'Aniello served in the United States Navy from 1968 through 1971 during which time he was a Distinguished Naval Graduate of Officer Candidate School, Newport R.I. D’Aniello was a financial officer at PepsiCo, Inc. D’Aniello was the Vice President for Finance and Development at Marriott Corporation for eight years. ![]() He has served on our Board of Directors since the Board’s inception on July 18, 2011, serving as Chairman from 2012 until January 1, 2018. D’Aniello is a Co-Founder and Chairman Emeritus of Carlyle. Rubenstein graduated from the University of Chicago Law School, where he was an editor of the Law Review. Rubenstein is a magna cum laude graduate of Duke University, where he was elected Phi Beta Kappa. He is a member of the American Philosophical Society, Business Council, Board of Dean’s Advisors of the Business School at Harvard, Advisory Board of the School of Economics and Management at Tsinghua University, and Board of the World Economic Forum Global Shapers Community. Rubenstein serves as a Fellow of the Harvard Corporation and as Chairman of the Harvard Global Advisory Council and the Madison Council of the Library of Congress. Kennedy Center for the Performing Arts, the Council on Foreign Relations, the National Gallery of Art, the Economic Club of Washington, and the University of Chicago and serves on the Boards of Memorial Sloan-Kettering Cancer Center, Johns Hopkins Medicine, the Institute for Advanced Study, the National Constitution Center, the Brookings Institution, the Lincoln Center for the Performing Arts, the American Academy of Arts and Sciences, and the World Economic Forum. Rubenstein is Chairman of the Boards of the John F. Rubenstein practiced law in New York with Paul, Weiss, Rifkind, Wharton & Garrison LLP. Senate Judiciary Committee’s Subcommittee on Constitutional Amendments. From 1975 to 1976, he served as Chief Counsel to the U.S. Rubenstein was Deputy Assistant to the President for Domestic Policy. with Shaw, Pittman, Potts & Trowbridge LLP (now Pillsbury Winthrop Shaw Pittman LLP). Rubenstein practiced law in Washington, D.C. Rubenstein served as Co-Chief Executive Officer of Carlyle. He was elected to our Board of Directors effective July 18, 2011. Rubenstein is Co-Founder and Co-Chairman of the Board. He received his MBA from Columbia University. Schwartz earned his BA from Rutgers University, where he is a member of the university’s Board of Governors and its Hall of Distinguished Alumni. ![]() Schwartz serves on the board of SoFi Technologies, Inc., a San Francisco-based fintech company, and One Mind, a nonprofit that accelerates collaborative research and advocacy to enable all individuals facing brain health challenges to build healthy, productive lives. He serves as the Group Chairperson and Non-Executive Director of The Bank of London, a clearing and payments bank with operations in London and New York City. These efforts include a focus on mental health and developing future business leaders, including women and young people seeking a career in finance. ![]() Schwartz spent a decade working at several financial firms, including Citicorp, from 1990 through 1997.Īs both an investor and advisor, he is currently involved in a range of investment and philanthropic endeavors. Schwartz established the firm’s Investment Policy Committee on which he also served as a member. He additionally served as a member of the firm’s Management Committee and co-headed its Risk Committee, Steering Committee on Regulatory Reform, Capital Committee and Finance Committee. Schwartz joined Goldman Sachs in 1997 and subsequently held numerous senior leadership positions including Chief Financial Officer, Global Co-Head of the Securities Division, Head of Securities Division Sales, Head of North American Sales and Co-Head of the Americas Financing Group. He is the former President and Co-Chief Operating Officer of The Goldman Sachs Group, Inc. Schwartz is the Chief Executive Officer of Carlyle and member of the Board of Directors. She first tried to lean into her Disney-girl vibe, but later backed off. has a lot to learn about being a spy, including keeping her new gig a secret from her best friend Marisa. ![]() ![]() While she now has the latest spy gadgets at her disposal, K.C. In 2014, some claimed she wasn't "black enough" to play Aaliyah in a biopic, and despite pulling out later due to "concerns about its production value" she was still concerned about how to represent herself. Cooper, a high school math whiz and karate black-belt, learns that her parents are spies when they recruit her to join them in the secret government agency, The Organization. The actress also spoke about being mixed race in Hollywood and the criticisms she's faced because of it. Of course, things haven't always been as easy in Zendaya's career as that pivotal moment. "I have so many friends who say yes to everything or feel like they can’t stand up for themselves in a situation. "A lot of people don’t realize their power," she explains. I highly recommend this movie for fans of satire.And if you needed yet another reason to applaud the actress for her work on Disney, she's currently working with the show's writers on an episode regarding stop-and-frisk, making sure it's accessible for kids.īut to the self-assured actress - who is also well-known for her activism - asking so much of people seemingly more powerful and definitely much older didn't have her thinking twice. A rookie cop spends his first day as a Los Angeles narcotics officer with a rogue detective who isnt what he appears to be. For some reason I do like 'Jungle Boogie' by Kool and the Gang. With Denzel Washington, Ethan Hawke, Scott Glenn, Tom Berenger. I can't stand Michael Bolton or Celine Dion or, even though he wasn't mentioned but could have been, Kenny G. Today's artists don't often sound as good as, say, Rod Stewart. I personally would like to have heard Jay-Z do Lawrence Welk. The music was good too, for this type of movie. It takes real talent to produce satire as opposed to just being mean-spirited. With all these talented actors, there were of course very clever writers to make the material so hilarious. And let's not forget the one associate of 'The Man' who seemed to want to be black and even acted black at times. Neil Patrick Harris did quite a good job as the organization's token white. ![]() And Dave Chappelle was very stereotypical, very racist, but very funny-it was just satire, after all. Chi McBride and Gary Anthony Williams were very funny as two of Undercover Brother's associates. His advertising campaign was hilarious! Denise Richards and Aunjanue Ellis also gave good performances as the two female partners of Undercover Brother-one when he was black, and one when he was undercover. Not quite stereotypical, because he was always dignified-but shouldn't have been. An outspoken and confident technology wiz and skilled black belt discovers that both her parents are spies and expect her to follow in their footsteps. Six months no longer part of the Organization, the Coopers have to live their lives without being spies. Billy Dee Williams nailed the potential presidential candidate obviously based on Colin Powell, who was acting very strange for some reason. A very good contrast, showing a lot of acting skill. And he worked undercover as Anton Jackson wearing a suit and acting more white than I do. Most of the time, he had the giant afro and the cool clothes and the classic Cadillac pumping out funky 70s music as he represented everything good (or bad, depending on your view) about the 'blaxploitiation' genre. Eddie Griffin did quite a good job in what were essentially two roles. If there was such a person as 'The Man', he could have written this movie. But a powerful Caucasian male known as 'The Man', whose face we never see, wants to put black people back in their place. According to this movie, African Americans have made numerous advances as a result of the Civil Rights movement. ![]() If you found 'Good Times' and 'What's Happening!' to be stereotypical and buffoonish, you probably won't like this movie. with Children' or even 'The Simpsons' to be in bad taste, you may want to avoid this movie. Imgur is mostly known as an image hosting platform. Add your own text to famous meme images.Create memes with custom images or characters.If you want to create a meme with one of those images, simply click on them or you can choose “create” to start making a meme with your own image or character. You can check out all the popular images that are being used to create memes by other people. One of the most popular tools for creating memes, MemeGenerator is the meme maker online that you can use when you want to add some funny captions to images. Login with Facebook to set up your account and save the memes you create.Create a meme with your own images or famous images.If you want to select a famous picture and add your own text, you can do so using the “caption a meme” option. You can check out featured memes, which show you the most popular ones right now.Īll you need to do to create a meme is go on “upload a funny” to start from scratch. Quickmeme is the best meme maker option for anyone who wants a simple experience, without too many frills. Option to add filters to images for your memes.Ability to create memes with your images.You can feel free to upload your image and start to design it with text, colors and filters to the images. ![]() Wondershare PixStudio owns massive templates that can help you create your memes easily. It is totally free to use, no subscription or cost.Support exporting to popular image and video formats, including jpg, png, gif, mp4.Place text anywhere (inside and outside of image).You can also freely upload to social media platforms, like FB and IG. After editing is done, just one click to export your work within a few seconds. Changing text size, color and position is also available. ![]() More importantly, if you want to select a white or black background to input the caption, Filmora meme maker can help you quickly. Just drag and drop to import, so easy to use. It supports importing images, GIFs, and videos in one place. Also, you don't need to sign up or log in first to use it. Filmora Free Meme Generatorįilmora meme maker is a totally free meme generator without a watermark. By using a meme maker, you can do just that! Here is a look at the top 10+ best meme maker online options that you can use for free. With memes taking over popular culture, you may want to make a meme for yourself. ![]() People even converse with each other using meme keyboards. They pop up a lot on social media, especially platforms such as Twitter, Tumblr and Facebook. Memes have become a central part of many online conversations. ![]() ![]() Most auto dealers turn their stock within 60 days a small grocery store will restock every two weeks. Knowing what your ratio is is very useful, but only when it comes to comparing your company to similar businesses. Inventory is typically valued at cost, whereas sales include the company’s markup, which is why COGS should be used when calculating your inventory turnover ratio. COGS is the expense incurred from creating a product, including the cost of raw materials and labor. The cost of goods sold (COGS) is sometimes called the cost of sales or direct materials. It refers to the average cost of goods during two or more set time periods, taking the beginning inventory and closing inventory balance into account and dividing the sum of the account balances in half. The average value of inventory is used to offset the effects of seasonality on sales. ![]() The formula to calculate it is as follows: (Cost of Goods Sold)/(Average Inventory) = Inventory Turnover Ratio Inventory Turnover Formula and Calculation These unsold stocks are known as dead stock or obsolete inventory – picture the dramatically discounted Christmas decorations you see in your local store every January. An overabundance of goods in the fast-moving consumer goods sector may result in unsold inventory and lost profits, especially as seasons change. On the other hand, a low inventory turnover ratio is advantageous during periods of inflation or supply chain disruption, especially if there is an increase in inventory ahead of supplier price hikes or higher demand, as is the case with many industries following the COVID-19 pandemic.Ĭalculating inventory turnover ratios is incredibly important for businesses that sell perishable and time-sensitive goods, e.g., grocery stores or automotive businesses. An item that takes a long time to sell delays the restocking of newer and more popular merchandise Fast fashion companies limit their runs and replace inventory quickly with new items, as slow-selling items mean higher holding costs. While the inventory turnover ratio may vary between industries, most businesses prefer higher stock turns as they imply greater marketability and reduced stock holding costs. how effectively demand is met in the market.how sales stack up to other products or businesses in the same category.Inventory turnover is a good way to assess business performance because it measures: Most companies divide the number of days in the period by the turnover ratio to determine how quickly inventory is sold. It shows how many times a business turned over its inventory relative to its cost of goods sold (COGS) in a given time period, usually a fiscal year. The inventory turnover ratio helps a business measure how effectively it uses its assets and can help them make better decisions on its pricing, manufacturing, and purchasing. Your ratio is a good indicator of your competitiveness and performance relative to the industry you operate in. While inventory turnover can vary dramatically between industries, a high turnover ratio generally means that goods are sold faster a low turnover ratio indicates poor sales and excess stock. Inventory turnover ratio refers to the number of times a business sells and replaces its stock of goods during a given period, taking the cost of goods sold relative to its average inventory into account. ![]() Where the game shines is the graphics department. Each track has its own environment, so you can ride your bike over mountains, deserts, plains and beaches and the controls are very simple to use and not too sensitive. The game has very good and exciting gameplay and will get you instantly hooked and if you opt for a multiplayer mode, you will have even more fun playing against live people. The options are quite various, since you can select the team your racer will be in and which gender he or she will be. At first, you only have three bikes and three tracks at your disposal, but as you play and win races, more tracks and bikes will unlock for your selection, totaling ten tracks and eight bikes and there are even five secret vehicles. Contact:, done in 0.003 seconds.Much like Moto Racer, this is a racing game that feature motorcycles. Smash Cars), Rollcage Stage II, Road Wars Red Baron 3D, Rally Championship 2000, Rallisport Challenge, Rally Trophy, Ultimate Race Pro, RC Cars (a.k.a. People who downloaded Redline Racer have also downloaded: Ubi Soft has also set up a Redline Racer website where players can download new bikes and characters, download software that let's you edit your own bikes and teams, and meet other racers to challenge online. Redline Racer offers force feedback for those you who like to get the real feel of a vibrating motorcycle accelerator and supports multiplay allowing up to 8 players to race against each other via serial connection, modem, LAN, or over the Net. Although your racer doesn't ever die, when you bash into a wall you will go flying (and I do mean flying) off of your bike screaming bloody murder. Redline Racer also does a good job of simulating crashes. While riding you can choose from 4 different views, 3 of them are from directly behind the bike (a far-away, kinda-far-away, and right-up-on-my-man's-helmet view) with the fourth being a first-person view. Under both chipsets, the terrain looked beautiful, but the bike and rider were a bit blocky even with a 3DFX card. Although the game controls were just as smooth under both, the 3DFX landscape graphics were much more realistic and detailed. After playing Redline Racer on both a VooDoo II video card and a card with the Riva 128 chipset, I can tell you that there is a major difference in graphics quality between the two. Where Redline Racer really shines is in it's graphics and gameplay. Each race consists of 3 laps with a series of checkpoints that you must pass in a certain time or forfeit the race. Even though road tracks dominate Redline Racer, the tracks encompass 6 different environments, including mountain, desert, and urban settings. ![]() Most of the tracks are hardtop road tracks, but there is also a beach track where you race along the coast on the sand. You must master the manual transmission to truly master Redline Racer. You can also choose different difficulty levels and, let me tell you, there is a big difference between easy and medium, and hard is impossible to win with an automatic transmission. As this isn't the tips and clues section, I'll let you figure out how to access these high-powered puppies. These range from strange to just plain bizarre. There are also 5 secret bonus vehicles you can ride. However, as you increase in skill you will be able to race up to 10 tracks on one of 8 bikes. Initially you can choose from 8 different racing teams, 3 tracks, 3 bikes, and, surprisingly, you can also choose to play as either a male or female rider. It's fun, but it's not going to be permanently lodged in your CD-ROM drive. But what Redline Racer does offer is an entertaining motorcycle racing game with superb graphics and control. You can't customize your bike with different tires or gear ratios for example. It doesn't even attempt to be a true racing simulation, so it doesn't have as many variables and features as some of the other racers on the market. Let me just get things straight at the beginning: Redline Racer is an Arcade game. Challenge up to seven players via IPX, TCP/IP, and serial connections. Battle 15 computer-controlled drivers in a series of multi-lap races, or enter a time trial to break each course's speed record. View the high-speed action from one of four camera angles, including a first-person perspective. As you zip across beaches, mountains, desert canyons, and English countryside, you'll experience variable weather conditions such as fog, rain, and blizzards. Choose from eight superbikes, a male or female rider, and compete on ten 3D courses held within six diverse environments. Redline Racer is an arcade-style motorcycle racing game in the vein of 1997's Moto Racer. ![]() Heep spots David, and tells him that he's been talking to Doctor Strong about a matter David doesn't understand.Uriah Heep is telling Doctor Strong that they can keep it a secret from the townspeople.But what he finds is Uriah Heep, standing next to the Doctor's desk.David sees Doctor Strong's study light on, and decides to go and ask him if he's working on his dictionary late at night.In fact, Agnes thinks she won't come to London any time soon because she has to stick close to her father.David asks if Agnes's home situation has gotten any better.When Agnes goes back to Doctor Strong's house with David, she tells David that Dora is "a poor angel" but "faithful" (42.64).When Agnes goes out of the room for a bit, Dora wonders why David ever fell in love with her, when he had someone like Agnes around.Dora is glad to have a new friend, now that Miss Mills has left for India.Everyone at the house loves Agnes: Dora, Miss Lavinia, Miss Clarissa, and even Jip.Miss Lavinia and Miss Clarissa also seem pleased by the friendship.David is glad to see that the two women like each other.Once she finally comes out to meet Agnes, she is pleased to see that Agnes looks cheerful and thoughtful.Dora is afraid of Agnes, and (as usual) she hides from her.The next evening, David takes Agnes to meet Dora at the Misses Spenlows' house.David is confused about what Uriah's going to do next, but he can't stand to be around him anymore, so he leaves Uriah in the garden laughing.Uriah Heep refuses to "allow people in way" (42.30).Uriah Heep continues: because of Annie's behavior, he wants to put a stop to Annie's friendship with Agnes.David tries to hide his misgivings in front of Uriah Heep, though.Suddenly, David's heart falls: he remembers all of his old suspicions of Annie and her cousin.Uriah Heep was below Annie's notice, and he was also below the notice of Mr.She would come to the house to visit Agnes, and she would bring Agnes to visit her.Annie Strong never paid any attention to Uriah Heep. Apparently, back when he was a clerk, Mrs.Uriah tells David that he is jealous of someone – a female someone.Uriah Heep makes David go on a walk with him in Doctor Strong's garden.And who should accompany her, but her faithful son, Uriah Heep. Heep goes along, too, because she needs a rest cure. Speaking of Agnes, she comes to visit Doctor Strong for two weeks with Mr.He learned much of this dedication from Agnes.David tells us that he could never have succeeded in the world without his commitment to punctuality and determination. ![]() Giles has sponsored a number of Visiting Fellows to Durham:Ģ017 Department of History: Professor Nader El-Bizri, American University of BeirutĢ017 Institute of Advanced Study Fellowship: Professor Hannah Smithson, Department of Experimental Psychology and Pembroke College, University of OxfordĢ015 Institute of Medieval and Early Modern Studies, Slater Fellowship: Professor Faith Wallis, Departments of History and Social Studies of Medicine, McGill Univesity, Montreal, CanadaĢ012 Institute of Advanaced Study, Senior Research Fellowship: Professor Greti Dinkova-Bruun, Pontifical Institute of Mediaeval Studies, Toronto, Canada. Panti, Cecilia Smithson, Hannah E, McLeish, Tom C.B. Dinkova-Bruun, Greti, Gasper, Giles E.M., Huxtable, Michael, McLeish, Tom C.B., Panti, Cecilia & Smithson, Hannah (2013).Knowing and Speaking: Robert Grosseteste's De artibus liberalibus 'On the Liberal Arts' and De generatione sonorum 'On the Generation of Sounds'. The Dimensions of Colour: Robert Grosseteste's De colore Edition, Translation and Interdisciplinary analysis. Anselm of Canterbury and his Theological Inheritance. Newhauser, Richard, Gillespie, Vincent, Rosenfeld, Jessica & Walter, Katie Wiley-Blackwell. On the Six Days of Creation: the Hexaemeral Tradition. In T&T Clark Handbook of the Doctrine of Creation. ![]() In Routledge Medieval Encyclopedia Online. Healy-Varley, Margaret, Gasper, Giles E.Niskanen, Samu & Willoughby, James Routledge. In Anselm of Canterbury: Communities, Contemporaries and Criticism. ![]()
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |